The National Association of State Workforce Agencies (NASWA), Vice-President of WAPES Americas Region, is hosting the “2019 International Workforce Development Week” November 5 to 8, 2019, at the Hall of States in Washington, D.C.
This event is organized in collaboration with the OECD Leed, the Inter-American Development Bank (IDB), NASWA and WAPES.
International Week’s schedule:
Tuesday, November 5, 2019
Local Responses to the Future of Work
8:00 am - 9:00 am Registration & Welcome - Coffee & pastries
9:00 am - 9:45 am Opening Remarks
Scott Sanders, Executive Director, National Association of State Workforce Agencies (NASWA); John Pallasch, Assistant Secretary, U.S. Department of Labor, Employment and Training Administration, Ulrik Vestergaard Knudsen, Deputy Secretary-General, OECD
9:45 am - 10:45 am The Future of Work: How Will it Impact Regions and Cities?
The future is work is now and it is fundamentally transforming economies across the United States. This session will explore both domestic and international lessons for how local policy makers can help both people and places deal with the transition from an industrial to a digital economy.
MODERATOR: Efrem Bycer, LinkedIn
PANELISTS: Karen Maguire, Acting Head of Local Employment, Skills, and Social Innovation Division, OECD Centre for Entrepreneurship, SMEs, Regions, and Cities; Ron Painter, Chief Executive Officer, National Association of Workforce Boards (NAWB); Joe Barela, Executive Director, Colorado Department of Labor & Employment; International Delegate
10:45 am - 11:00 am Coffee Break
11:00 am - 12:00 pm Local Policy Opportunities Emerging from Automation and Digitalization
This session will explore how workforce development and training policies need to be reconfigured to be more responsive to changing in the workplace from automation and digitalization. It would explore different policy options for promoting lifelong learning at the local level.
MODERATOR: Swati Gosh, Senior Director for Research, International Economic Development Council (IEDC)
PANELISTS: Liz Wilke, Tech Policy and Future of Work Researcher, LinkedIn; Jaime Cruz, Executive Director, Workforce Connections, Las Vegas; Graciana Rucci, Labor Market Specialist, Inter-American Development Bank; Jeffrey Brown, Manager of AI and the Future of Work, Bertelsmann Foundation
12:00 pm - 1:00 pm Lunch
1:00 pm - 2:30 pm Using Apprenticeships to Link Young People to Good Jobs - What Works and What Doesn’t?
Apprenticeships are often viewed as an effective training program to better link young people to good jobs. Given that young people are most vulnerable to changes in the future of work, it is important to consider how apprenticeships can be used to promote local economic development opportunities and meet employer demands for skills. This session
will explore how apprenticeship are being used the United States and internationally to engage employers in training opportunities.
Jonathan Barr, Head of Employment and Skills Unit, OECD Centre for Entrepreneurships, SMEs and Regions
Mardi Leathers, Director of Workforce Development, Missouri Department of Economic Development; Jacob Maas, CEO, West Michigan Works; Candee Chambers, Executive Director, DirectEmployers Association; Oliver Schärli, Head of Labour Market/UnemploymentInsurance, Switzerland
2:30 pm - 3:00 pm Coffee Break
3:00 pm - 4:30 pm Managing Labor Market Changes Through Local Partnerships
In the United States, partnerships are a key governance tool to better connect state and local workforce development policies to the needs of the economy. The Workforce Innovation and Opportunity Act (WIOA) was designed improve coordination between and among agencies so that workers and job seekers have more seamless access to a system of high-quality career services, education, and training through the one-stop service delivery system. This session will examine workforce development governance best practices as well as international models of local partnerships that aim to better connect the employment and training system to key growth sectors of the regional economy.
Randall Eberts, Upjohn Institute
Tracey Carey, Executive Director, Midwest Consortium; Tor Hatlevoll, Labor Market Economist, Swedish Association of Local Authorities and Regions; Spain Delegate; Scott Powell, Director of Research, Bureau of Labor Market Information and Strategic Initiatives, Department of Technology, Management, and Budget, Michigan
4:30 pm Closing and Ways Forward
Martha Newton, Deputy Undersecretary for International Affairs, U.S. Department of Labor
Wednesday, November 6, 2019
The Use of Technology to Transform Public Employment Services
8:00 am - 9:00 am Registration & Welcome Coffee
9:00 am - 9:15 am Opening Remarks
Scott Sanders, Executive Director, National Association of State Workforce Agencies (NASWA); Eve-Marie MOSSERAY, Executive Secretary of World Association of Public Employment Services (WAPES); Carmen Pages, Labor Markets Division Chief, Inter-American Development Bank
9:15 am - 10:15 am The Changing Nature of Technology and Its Impacts on Public Employment Services
The changing nature of technology, and how this is reflected in technology, society and the labor market, is influencing how PES operate and develop. The objective of the panel is to discuss the main changes over the past few years to provide context to the current approaches, as well as setting out the anticipated future changes.
MODERATOR: Gloria Ortega, General Manager, Bancard
PANELISTS: Carmen Pages, Chief of Labor Markets Division, Inter-American Development Bank; Liz Wilke, Tech Policy and Future of Work Researcher, LinkedIn; Jonathan Barr, Head of Employment and Skills Unit - Local Employment, Skills, and Social Innovation Division of the Centre for Entrepreneurship, SMEs, Regions, and Cities (CFE), Organization for Economic Co- operation and Development
10:15 am - 10:45 am Keynote by Willem Pieterson
Trends and developments globally in the use of technology information to deliver Public Employment Services, including experiences and maturity of PES regarding the use of technology across OECD countries and LAC. The keynote address will also discuss broader trends and developments of other public and private sector organizations that could be relevant for PES.
10:45 am - 11:00 am Coffee Break
11:00 am - 12:00 pm How the Use of Data is Changing the Way Public Employment Services are Organized and Operate
The world of Public Employment Service is changing rapidly. Technological developments are creating new possibilities to collect and analyse data that have the potential to enable Public Employment Services better serve their clients and improve their performance. The objective of this panel is to discuss the possibilities and challenges regarding the use of data. How are PES using data? How are they sharing and integrating data within and between organizations? What are the current trends and developments? What are the risks and barriers they find? What is planned for the future? (Continued on next page)
MODERATOR: Cesar Buenadicha, Chief, Discovery Unit, BIDLAB, Inter-American Development Bank
PANELISTS: Emmanuel Chion, Deputy Director, Study, Statistics and Evaluation Service, Pole Emploi, France; Javier Palacios Gallegos, Vice Minister of Employment Promotion and Labor Training, Ministry of Labor and Employment Promotion, Peru; Vanessa Gibson Head, Investment Climate, Costa Rican Investment Promotion Agency (CINDE), Costa Rica
12:00 pm - 1:00 pm How Technology is Changing the Way Public Employment Services are Organized and Operate
Developments like artificial intelligence, big data, automation, robotization and working ‘agile’ not only impacts labor markets but also influence Public Employment Services role in society. The objective of this panel is to explore three trends that are already playing a role on how public employment services are organized and operate. The first trend are initiatives using artificial intelligence and big data as a way to improve services and processes such as matching, profiling and performance management. The second trend is related to automation through the introduction of social robots. Several PES are looking into Chat or Conversational Bots as means to improve service delivery as well as the efficiency of the organization. The last trend is to explore innovations and anticipate future technological developments through innovation labs or other environments where they can learn from technologies in a controlled way.
MODERATOR: Nuria Simo, General Manager & CIO, Information Technology Department, Inter-American Development Bank
PANELISTS: Carla Bacigalupo, Ministra de Trabajo, Paraguay; Reelika Leetmaa, Töötukassa, Estonia; Sven De Haeck, Director of Strategy, VDAB, Belgium; Gregory Golding, Head of JobTech Development, Arbetsförmedlingen, Sweden; Paul Toomey, Geographic Solutions, United States
1:00 pm - 2:00 pm Group Photograph & Lunch
2:00 pm - 3:00 pm Using Technology and Digital Tools to Transform Public Employment Services: The Experience of the USA
Job seekers, working learners, and displaced workers are turning to employment service organizations for help navigating complex issues at the intersection of life, learning, and work. How are employment service agencies and workforce development organizations keeping up with the shifting needs of workers and learners? How can public employment services keep up with the pace of change? Technology can help. The objective of this panel is to explore best practices and discover resources to help build digital capacity and integrate technology to improve outcomes, through examples of how technology can improve service delivery, data analysis, organizational management, and collaboration.
PANELISTS: Patti Constantakis, Consultant, Technology and Workforce Development, Digital Promise, San Mateo, CA; Josh Copus, Director, JFFLabs, Washington, DC; Pam Gerassimides, Workforce Technology Director, NASWA, Washington, DC; Priyanka Sharma, Assistant Director, World Education, Boston, MA
3:00 pm - 3:15 pm Coffee Break
3:15 pm - 4:15 pm Changing Perceptions: How Talent is Viewed in the Labor Market
It’s not just the nature of work that’s changing; so are how people find jobs and how companies find talent. How does the perception of talent affect the way that firms search for Talent? Regardless of what platform or technology is used, employers’ perceptions are at the core of how they effectively attract, recruit, and retain talent. The panel will highlight the way that firms search for their talent, the way countries can promote their talent to increase foreign investment. Additionally, the panel will inquire to those perceptions and industry best practices for talent matching.
MODERATOR: Nate Williams or Lakshman Somasundaram, LinkedIn
PANELISTS: Speaker from Principal/Co-Founder, Elyse Rosenblum, Grads for Life; Multinational Employer, Confirming Amazon*; Multinational Employer, confirming LinkedIn*;
5:15 pm - 5:30 pm Closing Remarks