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XI WAPES World Congress

19.04.2018 to 20.04.2018





Thursday, 19 April 2018





Welcoming note: Mohamed SETTI, Master of Ceremony



Opening speeches


Amal REGHAY in name of Mohamed YATIM,  Minister of Employment and Professional Insertion, Morocco


Noureddine BENKHALIL, interim Director General of ANAPEC, Morocco


Cafer UZUNKAYA, outgoing WAPES President, Republic of Turkey


Camille MOUTE à BIDIAS, President of Honour of WAPES, Director General of FNE, Cameroon


The newly elected WAPES President


Ahmet ERDEM, Undersecretary,Ministry of Labour and Social Security, Republic of Turkey



Coffee & Tea break



“Public Employment Services in the Context of Sustainable Development and the Digital Age” 


Introductory session


  • Luc CORTEBEECK, Chairperson, Governing Body, ILO, Switzerland


  • Sylvain GIGUÈRE, Head of the OECD Division for Local Economic and Employment Development (LEED), France


  • Fons LEROY, PES NetWork President, Belgium








Parallel sessions


First round 14h-16h15


Coffee/tea break



Second round




 “The impacts of digital technology on employment”, organised by SECO (Switzerland’s PES)


Moderator: Lydie-Elisa BEURET, person in charge of International Relations, SECO, Switzerland


Rapporteur: Bettina DUERR, Economist, SECO, Switzerland



  • Céline GRATADOUR, Project Manager, French Development Agency (AFD), France


  • Janine BERG, Senior Economist, ILO, Switzerland


  • Max UEBE, Head of Unit, Employment Strategy, DG Employment, Social Affairs and Inclusion, European Commission, Belgium


  • Dominik HAURI, Economist, State Secretariat for Economic Affairs, Switzerland





E-learning and increased employability” organised by ESDC (Canada’s PES)

Moderator: Jean-François LARUE, Executive Director, Ministry of Employment and Social Development, Canada

Rapporteur : Bréhima Noumbary SIDIBE, Head of Migration Cooperation Department (DCM), National Employment Agency (ANPE), Mali



  • Jean-François LARUE, Executive Director, Ministry of Employment and Social Development, Canada


  • Emad RIZKALLA, CEO, Bluedrop Learning Networks, Canada


  • Henri METZGER, Director, Openclassrooms, France


  •  Yon Soon CHUNG, Research fellow, KEIS, Republic of Korea









Entrepreneurship for job creation in the digital age”, organised by ANAPEC, (Morocco’s PES)

Moderator: Yahya OUKACH, interim Director of Benefits, ANAPEC, Morocco


Rapporteurs :

Rachid MAROUANE, Head of Promotion of Self-employment Department,ANAPEC, Morocco

Amina GHAYATI, Head of Marketing Department, ANAPEC,Morocco







  • Mohamed MANI, Director General, National Employment Agency and Self Employment (ANETI), Tunisia


  • Pierre SOUDAN, “Molengeek”, Actiris, Belgium


  • Nawfal NEJJAR, Head of the Networking and Collaborative Platforms Department, Agence Digitale MarocPME, Morocco


  • Richard LAVALLEE, Chief Technical Adviser, ILO, Morocco


  • Hicham TAJEDDINE, Head of Self-employment Division, ANAPEC,  Morocco









Digital technology in the delivery of services of PES”, organised by Pôle emploi (France)


Moderator: Annie GAUVIN, Director of International affairs and relationships, Pôle emploi, France


Rapporteur: Susanne KRAATZ, Seconded National Expert, Germany




Charlie TERRELL, Director, NASWA, and Shannon OFFORD, Vice President, Strategic Partnerships, DirectEmployers, USA


Anders GAWELL, Head of Unit, Digital Meetings,Arbetsförmedlingen, Sweden


Karolin KÕRREVESKI, Advisor on international cooperation, Estonian Unemployment Insurance Fund, Estonia



Lauren MICHEL and Raphaëlle GAILLARD, “Intrapreneuses”, Pôle emploi, France


Junmei HUANG, Director of the Employment Service Division, Department of Employment Promotion, Ministry of Human Resources and Social Security (MOHRSS), China









“Digital Literacy: a basic skill to survive in the digital age”, organised by İŞKUR (Republic of Turkey’s PES)


Moderator: Emrullah ULUDAG, Consultant, İŞKUR, Republic of Turkey



Rapporteur: Gizem KAYATAŞ, Employment Expert, İŞKUR, Republic of Turkey





  • Anna PALMGREN, Head of Section, Digital Engagement, Arbetsförmedlingen, Sweden


  • Lieu NGO XUAN, Director, National Center for Employment Services/Department of Employment, MOLISA, Vietnam 


  • Nazlıcan YÖNEY, Google Product Marketing Manager, Grow with Google Country Lead, Republic of Turkey


  •  Nasser KETTANI, Managing Director, Kettani Digital Consulting, Morocco


  • Hicham IRAQI HOUSSAINI, Country Manager of Microsoft, Morocco


  •  Abla SAFIR, Senior Economist, World Bank, Kenya





Official dinner at the Palais Soleiman



Friday, 20 April 2018



Conclusion of Workshops

A summary of each workshop presented by the rapporteurs of the parallel sessions will be shared with the general public


10h30 –


Coffee & Tea break

11h00 –


Lessons to be learnt & Closing Ceremony



Annie GAUVIN, Director of International affairs and relationships, Pôle emploi, France


Camille MOUTE à BIDIAS, President of Honour of WAPES, Director General, FNE, Cameroon


Michael MWASIKAKATA, Senior Specialist and Coordinator, Employment Services and ALMPs, ILO, Switzerland


Closing ceremony


New President of WAPES


Moroccan Authorities




The World of Work is changing


This is a reality and the question is no longer really whether this will happen but how these changes will take place and what the impacts on our economies will be, our jobs, our ways of working and, in a wider sense, on our representations of work.


It is well known that predicting the future of work in face of this digitalisation is impossible, but public stakeholders must be able to anticipate the possibility of unemployment that is not cyclical but structural, with its potential impacts on inequality.


Sharing this view, the United Nations in its "Millennium Development Goals" reaffirms its conviction that “lasting international peace and security are possible only if the economic and social well-being of people everywhere is assured”and that its missions promote “higher standards of living, full employment, and conditions of economic and social progress and development.”


The digitization of our economies is underway...


Since the industrial revolution, and more recently, the globalization of the economy, has generated a profound restructuring of our production tools with significant impacts on certain countries or regions that have seen their industries close or relocate and poor skilled people lose their jobs.


This digitization of the economy has added complexity by affecting existing jobs by automating all or part of the tasks.


At the same time, digitalisation creates new jobs and, consequently, jobs.


On this question, studies agree that it is less the decrease in the number of jobs created in the world that is to be feared than the distribution of these by type of qualifications as well as their geographical positions.


One of the major stakes therefore lies in the possibility of states and PES to succeed in this change in qualifications by guaranteeing citizens the maintenance or even the improvement of their working conditions, of income and this whatever their current situations.


This implies, of course, the introduction of adapted training schemes but also the taking into account of specificities including the care of the public cannot access this type of jobs for various reasons (illiteracy, situations handicap, etc...)


Some states have already introduced deep reforms in their central administrations to make digital competence a basic skill in the same way as writing or calculating, aware that this competence is a prerequisite for any job search process in a large country in a vast majority of careers.


It is in this context that the Public Employment Services have to take action. It is probably a major challenge for many of them to be able to streamline the labour market by:


  • Ensuring the transition from one qualification to another,
  • Taking into account and finding solutions for publics with difficulties adapting to these new work contexts,
  • Proposing alternative solutions,
  • Responding to the specific needs of their users (adaptation to new professions, training),
  • Responding to the needs of companies that want more flexibility, adaptability and responsiveness,
  • Ensuring fair and efficient management of Unemployment Insurance (in countries where this is practiced).


PES also have to take into account new forms of work (new contracts, combined curriculums, pluriactivities, etc.), which often represents a difficulty due, in particular, to the lack of accountability of certain activities and their location when it is beyond national borders.


We invite you to come to Marrakech on April 19th and 20th, 2018 to discuss all of these issues.

Middle East & Arab Countries