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Colombia: technological tools for increased work inclusion

28 May 2018

Servicio de Empleo strengthens technological tools for increased work inclusion  


Nacional, May 24th 2018. Aiming to improve labour conditions of people with disabilities, the Employment Service has installed in the entity’s equipment 77 licenses of the programs Jaw and Magic, which facilitate the use of computers for people with low vision or blindness.


“The Employment Service has been working tirelessly to strengthen its digital tools and its technological platform for Colombians to access our services and achieve a spectacular employment, work with all labor guarantees, formal and dignified, and in turn we facilitate entrepreneurs the human talent they need. Our entity goes hand in hand with technology, we are at the forefront of the digital era”, explained Isabel Cristina De Ávila, Director of the Public Employment Service. 


Jaws converts the information on screen into speech, which allows people with blindness the autonomous use of the computer and all its applications. Magic it enlarges up to 16 times the size of the letters on the screen and allows to vary colour and contrast, benefiting people with low vision or who are starting to experience problems.These software are available at , a platform part of a program of the Ministry of ICT that aims to promote the inclusion and autonomy of people with visual disabilities thanks to the use and appropriation of ICT.


Furthermore, since 2015 the Public Employment Service has been leading a work inclusion strategy for people with disabilities, through which it has been accomplished that in the first quarter of 2018, 202 people from this population have found a formal job, achieving in turn a growth of 94% compared to 2017.


“The services offered to job seekers are the registration of the resume, job orientation, training and referral to available vacancies. However, the Public Employment Service carried out reasonable adjustments in each of the processes of the route to guarantee access for the population with disabilities, as well as the need to have specialized services to reduce directly the labour barriers that prevent this population from entering the labour market”, explained Isabel Cristina De Ávila, Director of the Public Employment Service. 


Also, this strategy has allowed to train officials from 135 employment centres on topics related to the context, normativity, services, and corporate profits, labour barriers diagnostic and caring of people with disabilities. In addition, the implementation of the route of employment and self-employment for this population in 66 rural municipalities in the 19 departments prioritized by the Development Program with Territorial Approach (Programa de Desarrollo con Enfoque Territorial, PDET).


In order to improve caring of people with disabilities adjustments were made within the 13 Employment Centres, which today have cutting-edge technology for people with blindness to access information and services, signage in Braille and sign language, informative material in braille and easy reading for people with intellectual disability, queue management systems with vibration, among others. These support points are located in the Employment Agencies of Comfandi in Cali, Comfamiliar Risaralda in Pereira, the Opportunity Centre of the Mayor of Barranquilla, Comfasucre in Sincelejo, Cajacopi in Barranquilla, Comfaoriente in Cúcuta, the Mayor's Office of Medellín, Comfatolima in Ibagué, Comfiar in Arauca, the City Hall of Tunja, Cofrem in Villavicencio, Comfacasanare in Yopal and Cafamaz in Leticia.


Awareness spots have also been held for entrepreneurs in order to motivate the private sector to link people with disabilities and register job opportunities for this population. Job fairs have also taken place to promote labour inclusion.


Source: Servicio de Empleo Colombia