PES are embracing digitalization, but for what purpose and for which services?
ILO Survey on the use of technology-based service delivery by public employment services
You are invited to participate in the Survey on the use of technology-based service delivery by public employment services. The survey is part of the ILO’s future of work agenda for employment services and is undertaken in collaboration with the World Association of Public Employment Services.
The purpose of the survey is to investigate how use of technology is helping improve service delivery, including during temporary social-distancing measures occasioned by the COVID-19 pandemic. Your contribution will help to create a repository of practices and emerging trends to better support technology decisions for public employment services.
The survey will be opened online until 30 June 2020.
ILO - Labour Market Services for Transitions Unit