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New Book on Future of PES: Managing Workforce Potential

24 November 2017

In this book, different stakeholders from international organizations in the private and public sector discuss which role public employment services and workforce development agencies ought to play in the labor market today and in the future, why cooperation is crucial, and what kind of support digital services and software can provide for a more effective and efficient delivery. It seeks to inspire decision-makers in and around the labor market to reflect on governance, services, and partnerships to better cater to the new world of work.


The new world of work is characterized by globalized employment, a mobile yet vulnerable workforce, and the challenges of demography and rising income inequality. Technological changes in both the demand for and supply of skills have a cross-cutting influence on how labor markets develop.


The company for employment service software solutions, WCC Group has published this book with contributions of WAPES members and partners Fons Leroy, Dr. Sang Hyon Lee and Sally Sinclair among others. Miguel Peromingo, former consultant for the WAPES Secretariat has edited the work. Download your free copy here or ask for an (also free) hardcopy on