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Workshop: Improve PES service quality through professional staff training: Report

24 June 2011

AMS Austria in cooperation with WAPES had organized a workshop on the topic "Improve PES service quality through professional staff training". The workshop was held in Linzon 31 May - 1 June 2011.By clicking on the links below you will find the report, the summary and an overview leading to the individual presentations given in Linz.