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« Intégration des réfugiés au sein du marché du travail: le rôle des SPE»

09.06.2016 to 10.06.2016


         Program:                   Conclusions:




Thursday 9 June 2016




Opening of the Event: Welcome and practicalities


Moderator: Ms Anki Frécon, Sweden



  • Mr Mikael Sjöberg, Director General, Arbetsförmedlingen, Sweden


  • Ms Annie Gauvin, Director of International Affairs and Relationships, Pôle emploi, France, WAPES Vice-Presidency Region Europe


  •  Mr Cafer Uzunkaya, Deputy Director General, İŞKUR, Turkey, WAPES Presidency



Key Note Address

Moderator: Ms Anki Frécon, Sweden



“Facilitating the Entrance of Refugees into the Labour Market – the role of PES”


The unprecedented numbers of asylum seekers and refugees pose many integration challenges for host countries. Public Employment Services are key players for integration by putting into place measures to support refugees in accessing the labour market.

What is the impact of refugees on the host country labour market and what are the challenges for Public Employment Services in the current situation?



  •  Mr Stefano Scarpetta, Director for Employment, Labour and Social Affairs at the OECD 





Coffee and Tea Break

11h00 – 12h30

Panel Discussion

Moderator: Mr Mattias Buvari, Regional Director, Arbetsförmedlingen, Sweden


“Challenges on the labour market and for the Public Employment Services”


Countries in the European region are handling a large number of refugees. This affects the labour market and thus the Public Employment Services. This session will give you an overview of what the challenges look like and the role of PES in facing them.


  •          Ms Petra Draxl, Director, AMS, Austria


  •          Ms Marie-Kristine Vanbockestal, Director General, Le Forem, Belgium



  •          Mr Raimund Becker, Member of the Executive Board of Bundesagentur für Arbeit, Germany



  •          Mr Mikael Sjöberg, Director General, Arbetsförmedlingen, Sweden








Plenary Session I

Moderator: Ms Anki Frécon, Sweden


“Systematic approaches to facilitate job matching”


One of the key issues in a successful integration into the labour market is the ability to identify, assess and find ways to put into good use the competencies of refugees. This session highlights questions like What does identifying competences really mean? What is the role of PES in identifying competences? and How can the results be used in matching?


  •               “A Systematic Approach to Integration” - Mr Mathias Wahlsten, Head of Unit, Arbetsförmedlingen, Sweden


  •           The German story: Identifying competencies of refugees” - Ms Anja Block, Employment Expert, Bundesagentur für Arbeit, Germany



  •         The Norwegian way” - Mr Haakon Hertzberg, Head of Politics Department of Research and Analysis, Norwegian Directorate of Labour and Welfare, Norway









Coffee and Tea Break


15h15 -17h00

(incl coffee break)

Session I

Room: Learning 1


“Education, training and preparation – the role of PES”


In practice, nearly all new arrivals need some kind of preparation, education and/or training whether they are low or high skilled. What is the role of PES? And what are successful systems for preparation, education and training for refugees?


Moderator: Ms Martina Maurer, Employment Expert, AMS Austria

  • “Fast Track – A quicker introduction of newly arrived immigrants” – Ms Soledad Grafeuille, Development Manager, Arbetsförmedlingen, Sweden



  •             “İŞKUR’s Response to the Refugee Crisis” - Mr Çağatay Gökyay, Senior Employment Expert, İŞKURTurkey


15h15 -17h00

(incl coffee break)

Session II

Room: Learning 2


“Skills assessment – practical methods and tools”


This session will provide good practical examples of methods and tools for assessment, validation of skills and competencies.


Moderator: Ms Rebeccah Kaufmann, Senior Administrative Officer, Arbetsförmedlingen, Sweden


  • “Skills assessment of refugees: Lessons from international conceptual work” - Ms Susanne Kraatz, Seconded National Expert, European Parliament



  •  “Check of competences” - Mr Kai Themel, Employment Expert, AMS, Austria



  • “Integration of Refugees - Skills assessment – practical methods and tools” - Dr Thorsten Müller, Chairman of the Management Board of the Employment Agency Oldenburg-Wilhelmshaven, Bundesagentur für Arbeit, Germany



15h15 -17h00

(incl coffee break)

Session III

Room: Ballroom


“Cooperation with employers, civil society and other relevant actors”


Well-functioning cooperation with other actors is likely to be an important factor for a smooth integration into the labour of refugees. This session will provide insight in how such cooperation could look like. What are the results and lessons learned?


Moderator: Mr Dirk Richter, Employment expert, Bundesagentur für Arbeit, Germany


  • “Tripartite agreement on integration in the job market” - Mr Morten Binder, Director General, Styrelsen for Arbejdsmarked og Rekruttering, Denmark



  • “Cooperate for migrants’ smooth integration into labour market” - Ms Geneviève Galloy, Director, Le Forem, Belgium



  • “International Organisation for Migration”-  Ms Geertrui Lanneau, Sr. Regional Specialist on Labour Mobility and Human Development, International Organization for Migration (IOM)




  • “EON and integration of refugees - from the employers’ perspective” - Ms Liselotte Andersson, Employer Branding and Diversity Manager, EON, Sweden


18h00 – 23h00 (approx.)


Cultural dinner off site


Out-door guided tour by foot followed by dinner. Bus-transport will depart from the hotel entrance at 18.00. Dress code: Casual.



Friday 10 June 2016


“Result of previous day workshops, ideas and methods to be brought back into our organisations”


Moderator: Ms Anki Frécon, Sweden


  • Ms Martina Maurer, AMS, Austria; Ms Rebeccah Kaufmann, Arbetsförmedlingen, Sweden; and Mr Dirk Richter, Bundesagentur für Arbeit, Germany




Plenary session II


“Integration from the jobseeker’s perspective"

Experiences and examples from individuals and organisations


Moderator: Ms Anki Frécon, Sweden


  •  “What does integration mean from clients perspective? Experiences from Finland” - Mr Ahti Avikainen, Senior Adviser, Ministry of Employment and the Economy, Finland


  • “A role in integration - The Malmö FF way” - Ms Karin Heri, Operations Manager - Career Academy, Malmö FF, Sweden


  • “Yalla Trappan - A work integration social enterprise” - Ms Therese Frykstrand, Operations Manager, Yalla Trappan, Sweden


  • Q & R



Coffee and Tea Break


Plenary session III


“Labour Market Integration of Refugees – the way forward”

Moderator: Ms Anki Frécon, Sweden


  • Ms. Emily Farchy, Economist, International Migration Division at the OECD







Closing Remarks


  •  Ms Annie Gauvin, Director, Pôle emploi, France, WAPES Vice-Presidency Region Europe
  • Ms Elisabet Arp, Director of International Affairs, Arbetsförmedlingen, Sweden




Short introduction to this afternoon’s study visit


  • Ms Pia Gustavsson, Market Area Manager Skåne, Arbetsförmedlingen, Sweden





Short walk (7-8 min), from the hotel to site visit.

13h15 – 15h45

Site visit


Visit to Arbetsförmedlingen - Employment Office, Kungsgatan in Malmö


“The Swedish Introduction Programme for newly arrived immigrants in practice.”




Short walk (7-8 min), from site visit back to the hotel.


End of programme


"Labour market integration of refugees – the role of PES"

Arbetsförmedlingen in Sweden will host the event. The programme will be planned and carried out in close cooperation with AMS, the Public Employment Service in Austria, and Bundesagentur für Arbeit, the Public Employment Service in Germany.


Europe is currently facing both great challenges and opportunities regarding migration and the labour market. Many countries are struggling with managing record numbers of asylum seekers. At the same time, population trends point to a decline in the working-age population in the coming decades. This suggests that a solution to both challenges lies in attracting and integrating migrants into the European labour market(s).


Public Employment Services can be the link that alleviates a difficult situation today by developing and putting into place measures to support refugees access the labour market, which is one of the main contributions to successful integration.


Some of the key issues for Public Employment Services are, and will be, to develop strategies and tools to help identify, recognise and utilise the skills and competences of refugees coming to Europe.


What kind of training and education do we need to provide for those who do not meet European labour market standards? Which experiences and methods exist in supporting refugees regardless of gender, age and cultural background and how can Public Employment Services attract employers to actively cooperate?


There are similarities shared by many European states, but also differences, not the least in labour market policies and the mandate for Public Employment Services. So in order to take on these challenging tasks, there is a need to exchange ideas, learn from experiences, and share best practices.


Facilitating access to the labour market is one of the key contributions to successful integration. The focus of the workshop will hence be the role of Public Employment services in the current refugee crisis and to highlight and share successful methods and tools. For example, How PES interact with other stakeholders (employers, municipalities, the education system…) in order to support the total process of integration? What are the experiences with business start-up, is that a shortcut to successful integration? How has the refugee crisis already affected the national labour markets (increased informal economy, wage dumping and/or social dumping etc.?)


The three main themes during this workshop will be:

  •  Challenges on a constantly changing labour market and managing the inflow of both low skilled and highly skilled workers.
  • Identify and assess qualifications and competencies
  • Support to facilitate access to the labour market



The day before on 8 June we will organise the European meeting.


WAPES has a grant to support members with financial difficulties to participate at regional workshops. 

Some European members belongs to membership fees category 1, 2 or 3, therefore you could benefit from a Participation Fund.


Please find attached the guide of the Participation Fund Grant.