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OECD Local Development Forum

22 octubre 2020 @ 15h00 - 16h30

Web Conferencia

OECD Local Development Forum
October 21, 2020

The OECD Local Development Forum invites you to the following webinar:
The future of local employment services
This webinar is organised in collaboration with the World Association of Public Employment Services

COVID-19 is causing unemployment to spike across the OECD. The average OECD unemployment rate is estimated to reach 9.4% in the fourth quarter of 2020 if there is no second wave of the virus, up from 5.3% at the end of 2019. In the case of a second outbreak, it could reach 12.6%. A second wave could hit businesses and households even harder, as many are still recovering from the first wave. And the recovery will not be rapid, with unemployment remaining at 7.7% at the end of 2021, or 8.9% if there is a second wave.

Employment services are playing an important role in keeping labour markets functioning during COVID-19. To fulfil this challenging role, they need to be agile, quickly adapt to the new situation and adjust their response frequently and flexibly to respond to unpredictable developments. Many local employment services are facing an unparalleled inflow of new jobseekers, but cannot meet with their clients in person due to confinement restrictions. At the same time, the number of job offers is shrinking in many sectors, leaving employment services with fewer vacancies to propose. Some sectors, such as medical services and agriculture are confronted with severe labour shortages.

Digital services are a key element of the short-and medium-term response by local employment services in light of COVID-19. Those that had digital tools in place prior to the pandemic outbreak are in a better situation now: the process for benefit applications can remain unchanged and support to jobseekers via distant communication can continue without interruption. Other employment services have set-up alternatives, such as call centres.

This webinar will discuss how the functioning of local employment services has changed in light of COVID-19 and what the future may look like. It will provide an opportunity to learn about the experience of employment services across regions and cities in the OECD, while also hearing from a number of top thinkers and practitioners about threats and opportunities facing employment services going forward with a particular focus on the role and set-up of regional and local employment services.

About CFE

The OECD Centre for Entrepreneurship, SMEs, Regions and Cities provides comparative statistics, analysis and capacity building for local and national actors to work together to unleash the potential of entrepreneurs and small and medium-sized enterprises, promote inclusive and sustainable regions and cities, boost local job creation, and support sound tourism policies.

This event is part of the OECD Local Development Forum. The Forum gathers thousands of local practitioners, entrepreneurs and social innovators from around the world to discuss the latest OECD research and to share international good practice.


Introduction to the webinar (Moderator)

Jonathan Barr, Deputy Head of Division, Local Employment, Skills and Social Innovation Division and Head of Unit, Employment and Skills, OECD Centre for Entrepreneurship, SMEs, Regions and Cities

Opening remarks

Karen Maguire, Head of Division, Local Employment, Skills and Social Innovation Division, OECD Centre for Entrepreneurship, SMEs, Regions and Cities

Panel discussion: the future of employment services

Scott Eychner, Administrator, Workforce Services, Montana Department of Labor and Industry, United States
Suzanne Skinner, Director, Ontario Ministry of Labour, Training and Skills Development, Canada (tbc)
Stephan Heuke, Deputy Director for International Affairs, Federal Employment Agency Germany (Bundesagentur für Arbeit)
Murielle Antille, SVP, Head of Government Affairs at Lee Hecht Harrison (LHH) and Chair of the World Employment Confederation (WEC) Career Management Group

Q&A session and interactive chat

Zoom connection details:
Please register for the Zoom meeting by completing this form. Once submitted, you will receive an automated registration confirmation message containing a personalized link to join the meeting. Please save this link carefully, and check to ensure that it has not been sent to your junk mail folder. Please do not share these details on public websites or social media. Please note that this webinar will be recorded and made accessible online after completion.


22 octubre 2020
15h00 - 16h30