Developing intercultural skills to improve cooperation
In an international context where public employment services are increasingly collaborating across borders, intercultural competence is no longer a mere bonus: it has become essential for working effectively, avoiding misunderstandings and building strong professional relationships.
With this in mind, WAPES organised its second intercultural training seminar in Brussels from 14 to 16 April, bringing together professionals from different continents with a shared aim: to gain a better understanding of how cultures influence perceptions, communication and ways of working together.
Through an approach combining theoretical input, practical exercises and individual reflection, participants were able to develop practical tools to adapt their working methods in multicultural environments and enhance their impact within their organisations.
Watch this video to find out how this training programme helps to strengthen international cooperation between public employment services.