SamPES, presentation of the experience in Africa and MEAC

The Self-Assessment Methodology for Public Employment Services, SamPES, a quality management tool of WAPES has set out to assess 16 African and MEAC national employment service institutions to help them reflect on their capacity and client orientation. In several interviews with labour market experts, the national PES openly spoke about the quality of their services towards jobseekers, employers and labour market partners.

This video presents their experiences…